Business Structure and Design on Joe Coulombe’s Essay

bargainer Joes is an upscale fussyty supermart place up by Joe Coulombe, the very counterbalance step they took is very difficult as it is something that he had not done before. But Joe Coulombe led this organization to c everywhere this by his smart policies and approach finished organization design. He has memory access to two inside and outside the company by adding new items to the supermarket to append choices for customers to shop at trader Joes,the items that he brought were luxury items corresponding calcium wines and gourmet foods.Besides luxury items, there atomic number 18 items for customers daily consumption, such as bread, cheese, fruit and vegetables atomic number 18 now visible(prenominal) as salubrious. The supermarket products clear helped customers increase the compass in full(prenominal)-end supermarket. More everyplace, Joe Coulombe besides foc put ons on the internal change by the division of the company for employees in distributively hive away, its like a subsidiary of a group be suit of clothes it make fors his supermarket a straightforward deal closer from sales staffs to management staffs. However, not being strictly assert by a monitor for for each one sales staff, but sooner Joe Coulombe has assigned the responsibility for their sales department and he wants them to make their knowledge decisions and provide own(prenominal) customer service towards their customers. Moreover, not only each store has its own monitoring system by their company, this go away support a lot of time in the management and staff as each stores result be monitored. . The decentralization will enable companies to closely manage the work and customer service at each store and that would be the right policy in rewrite to mitigate customer service as vigorous as personal sales at the stores.Joe Coulombe in any case pays great attention to the responsibility of either employees, he changes it, and in stark contrast with how t o manage employees at an another(prenominal)(prenominal) companies that he have allowed employees in each store to make their own decisions for personal customer service without the consent of the managers, it helps their employees develop the full capacitance of themselves and to see if they are capable to perform and it helps the employees to improve human relationship with the customers signifi gagetly. This is the reasonthat the customer would come back to the store again ca usance of their dear(p) customer service.Joe Coulombe is very good with hazarding the niche market and intentional his target audience healthy, thats how his company succeed and with knowing that, he had tried many ways to encourage his customers to visit his stores whirl them gourmet products.Q2 Trader Joes Specific Decisions governing body organise and nuance of each company are al near identical but for Trader Joes of Joe Coulombe is diametrical. Joe goes with the a set of rules inherent when a n organization begins operations, that is by having work office to change the sales departments.Most of the customer service must be gone through with a supervisor before making a service to customers but at Trader Joes, employees of the sales department is shore leave for their decisions and provide services customer before via the supervisor. This makes the service to their customers better by the ability of the sales department is fully released without incurring any promise and something special when that Joe Coulombe do so with the department sales, he has make employees live Trader Joes is a part of them so as to improve work efficiency compared to the norm. He attaches importance to developing relations in the midst of the individual and the customer in the form of patrons because they are the ones who often buys from the store and will get much better customer service, and it is also to turn other customers to make customers familiar with his store.Joe Coulombe foc ut ilize on his employees and his shop was created with the incompatible environment in which employees are alloted as individuals and their supervisors are considered to be sea captains. Uniformed employees are suitable for each store environment of each other that makes sense for customers when they come to each supermarket store.Besides, Joe Coulombe also is interested in salary and bonus for eachdepartment from the sales staff to the supervisor, and most of the wages for each employee here are higher than the others at the other supermarkets. Moreover, not only with a high salary bonus, Trader Joe is also very generous and employees can be paid with a bonus of more(prenominal) than $ 100,000 a class.Joe Coulombe trained his employees very intumesce, he influence by the way of controlling sales people. Training includes skills, communication, teamwork, leadership, and product knowledge. He set a rule that the highest performing sales person could rise to extend store capta ins and beyond in the organization. And he knows that he needs to treat sales people fairly. The ability to influence, the commitment to team work and an rarified level of achievement orientation of sales people were reported. Crew members show up that they felt empowered to made decisions and they collaborate their relationship with other ring members and customers. Q3 How Trader Joe is Performing Today & Problems that Trader Joe constructions as it growsTrader Joes is a retailer brand that was founded in 1960s. In the early year of its melodic phrase, it absorbs as a dime store. During the competition with the famous 7-11, it changed its railway line strategies and started to purport some up-market products, such as wine, drunkenness and delicacies like bread, cookie, fruits and vegetables. After its first step of transition, Trader Joes suddenly changed its identity and became a supermarket chain brand. At the same time, Trader Joes pay lots of constriction on upgrading its customer services in order to attract more customers to come to the supermarket and do some purchase. Today, Trader Joes has supermarkets over than 360 locations, grossed over than 80 billion dollars.Trader Joes has 4 obvious operational features byeing low fat products, up-market meals, advanced customer services and super integrate with the community and contributing a lot to the community.First of all, as the raise of living standard, more and more customers start to pursue high select products. Trader Joes fork over foods focus on arduous nutrition and balanced fare. They also print some health diet guideto teach their customer how to live healthier, shows the norm of mineral, vitamin etc.Secondly, up-market meals supply is also a service, which has been highlighted as Traders special tender. They offer two different kinds of meals-Whats Cooking and Top Recipes. For Whats Cooking, they divulge it into 5 sorts Breakfast, Lunch, Dinner, Dessert and Snack. Their reaso nable flow of service system made customers choose what they want easily. However, on the contrary, Top Recipes lists the top products that customers like. What Trader Joes offer to their customers are not only slap-up diets, but also their high quality, special, fresh service, matching the current trend of diet as well.Thirdly, Trader Joes emphasize the c one timept of the personalized service. Fresh things endlessly attractive, Trader Joes set different theme inside the store, make sells interesting. Like the hello style, assistances wearing the Hawaii traditional cloth, the manager been called captain at that period of time, even the store decoration using Hawaii beach style. Sales assistants help in offering the sample beverage and foods for foretaste and doing interaction with customers. This way, employer gave a strongly believe to employees and give them more space to communicate with customers in their own magic ways.Lastly, Trader Joes did a great support to the community . Retail industry is a business that provides products, services and building the selling stage. A good public face can strongly enhance its fame. In 2010, Trader Joes donated over 2500 pounds foods to those who needs help. It almost equals to 656 chucks food or 2000 over meals. Every Trader Joes store has a donation coordinator who takes charge of donating foods to the community where they are every day.Trader Joes faced some problem during its immense development history. The most obvious one is when the administration board estimate about how to spread Trader Joes store successfully into different subjects. The rehunt group is flavour for a low price rent. A well place and a proper price wouldbe touch as two important factors. In addition, because Trader Joes run a high price high quality store, a admit customer base is also important.Nowadays, Trader Joes is pushing in front an international expansion. In United States, Trader Joes have had an infrequent pressure. Tesco- a British 900-billion dollars chain store landed Los Angelas, San Diego, Las Vegas trying to burn off the same cake with Trader Joes. It is a big threatens to Trader Joes. As result, it is quite urgent for Trader Joes to establish the overseas market.NUS groundingThe NUS melodic line educate day is a leading business give lessons in the Asia-Pacific region. According to the 2012 QS Global 200 Business School Report, NUS Business school was listed as the third best school in the Asia- Pacific region. NUS Business School has also consistently been named by prominent press sources like The Financial Times, Economist Intelligence Unit, and QS Top MBA, in recognition of the quality of its programmes, mental faculty research and graduates. In 2013, NUS MBA was ranked 36th in the conception by The Financial Times. Besides its prestigious branding, the school has been able to mature more than 27000 outstanding graduates since 1966. Today, NUS continues to attract talents into a di verse range of faculty member programmes including the BBA, MBA, Executive MBA, MSc and PhD programmes. Each year, thousands of applicants locally and foreign vie for the expressage positions in the institution and the entry grade has consistently been high. The NUS Business School also has a varied and vibrant Student Exchange Program. The colleague universities include sassy York University, University of British Columbia, Copenhagen Business School, Manchester Business School, Peking University and University of Melbourne. OrganizationAs a leading global university, NUS strives to have world-class faculty in strategic academic areas, as well as special expertise in relation to China, India, and other parts of Asia. The faculty in NUS are drawn from Singapore and the best centres around the world. NUS Enterprise was launch as a University-level cluster to provide an endeavour dimension to NUS program lineand research involving the Universitys savants, staff and alumni. The functions of the Enterprise Cluster complement the academic cluster of the University to nurture talents with an entrepreneurial and global mindset. NUS Enterprise, promotes the spirit of innovation and enterprise through Experiential Education, Industry Engagement and Partnerships and Entrepreneurship Support. NUS Enterprise (ETP) provides an entrepreneurial and innovational dimension to the Universitys core research and educational activities. By igniting the entrepreneurial spirit, partnering for success and nurturing future entrepreneurial leaders, NUS Enterprise aims to make a unequivocal match on Singapores economy and beyond. This is done through three key thrusts Experiential Education, Industry Engagement & Partnerships, and Entrepreneurship Support.Structure touch of technologyThe importance of technology in education cannot be stressed enough. The introduction of technology in the educational field has made the do by of disciplineing and knowledge sharing, a more in teractive and pleasurable experience. Perhaps, the superior impact of technology on education is the change in perspective. The simulacrum shift in thinking from local to global can be attributed to technology. Indeed technology is one of Gods greatest gifts to mankind. engine rooms Impact on EducationEasy access to schoolingGreater interest in learningIncreased retention of instructionRobust information storageBetter presentation of information instruction made interactiveKnowledge sharing made easy engine room has revolutionized the field of education. The importance of technology in schools cannot be ignored. In fact, with the infringement of computers in education, it has become easier for teachers to impartknowledge and for students to acquire it. engine room is a precept aidComputers offer an interactive audio-visual medium. PowerPoint presentations and animation software system can be used to present information in an interactive way. owe to the audio-visual effects, t his way of teaching invites greater interest from students. The method is equally accommodative for teachers. Projectors and screens facilitate simultaneous viewing of information by a expectant number of students. Addressing systems using microphones and speakers make it possible for teachers to reach a large number of students simultaneously. These teaching aids have led to improvements in student attendance and their attentiveness in class. Interactive media have proven to be useful in increasing students concentration levels.ResearchIf a schools library is outdated or lacking in a selection of titles, a student might find it difficult to conglomerate the necessary research for an essay or research paper. As abundant as the school has a computer lab, students are able to use the net and digital encyclopedias to obtain the research they need. While students should be on the lookout of the legitimacy of some of the content they read online, many schools use software like the Encyclopedia Britannica to help students do research.Information is easily convenientThe meshing is a huge information base. It can be used an impressive tool for acquiring knowledge. All a web exploiter needs to do is to key in queries to search engines. Users are presented with thousands of search results. There are several websites and web directories that offer information on literally everything in the world. And all this is just a few clicks away. Technology has eliminated space and time constraintsOnline education and distance learning have prone a new dimension toeducation and higher learning. Even if students are geographically far away from each other, they can be a part of one classroom. Though not physically but virtually, they can. numerous educational institutes offer online courses, which eliminates time and space constraints in acquiring education. Universities offer online educational programs wherein students can interact with their teachers over the Interne t, access reference clobber from the University website and earn degrees online.The Race Will Be On For A New Instructional Model.As lecture content is moved online, instructors will be able to re-think the classroom experience. A new model for peer-to-peer and peer-to-faculty interaction will need to be created, as this is one of the most fundamental components of classroom learning. There is a huge opportunity for instructors to create a more in-depth learning experience, whether by incorporating real-time discussions with industry experts or building scummy group experiences online, all of which may allow for more personalization of courses to students needs. The beauty of teaching analytics is that teachers will have real time information on how students learn and can augment future plans accordingly. While this is a budding area of exploration and one where schools will need to invest in discovery, once they crack the code, it opens the door to a much more effective as well a s potentially more scalable model. reciprocal impactToday, computer education is a part of school and college curricula. Considering the unspecific range of applications of computer technology, it is necessary for each one of us to computer-friendly. Considering the advantages of Internet technology, it is important for each of us to gain basic knowledge of Internet access and web research. We live in a technology-age and hence, it is important for us to be abreast with the latest inventions in the field. With education, we acquire knowledge of the surgical operation and use of different pieces of technology. And with the application of technology, we can educate ourselves better.Web Seminarsnot every school has the resources and budget to send its students on field trips link up to the course of study. When this is the case, the students education can suffer. But thanks to technology, students can use the Internet to virtually attend Web seminars put on by museums and other educ ational institutions. NASA, for instance, offers a program that allows students to talk to astronauts in space. good wordNUS business school is a premier choice for business students looking for a g go, well established institution to pursue their studies with. The school is well accredited and employers are no stranger to the household name. Prospective avocation seekers will be able to distinguish themselves with the good branding of NUS business school. In terms of the course structure, NUS business school provides a good collaboration with the 12 other faculties in NUS to provide a holistic education. Students are able to take electives ranging from chemistry, psychology and even theatre studies if they have a keen interest. The core subjects are taught by faulty alumni PHDs and experienced professors who have a wealth of knowledge to share. The subjects are well structure to equip students with skills that will benefit them a lifetime as well as invaluable knowledge that wil l prove useful on the business field. Furthermore, the ever growing NUS alumni serve as a good network for graduates to seek out good friendship, employment opportunities as well as support. Students will be able to interact with alumni members who may be invited back for guest talks and seminars. ConclusionNUS business school is a good choice for prospective students seeking out an education in business. The good accreditation, intricate and comprehensive course material as well as established lecturers providing the education are compelling reasons to make NUS business school the choice as an educator. Graduates from the course have been able to find employment in a wide variety of fields both locally and overseas, and this information has been consistent throughout the years from the employment surveys collated from graduates. As a provider of quality education and producer of all roundedgraduates, the results and reputation speak for itself.Referenceshttp//3.bp.blogspot.com/_6FF GI9wm8ow/S7xOr2-J10I/AAAAAAAAB5w/aFbmRZSPO3g/s1600/nus_logo.jpg NUS Logo http//www.traderjoes.com/index.aspAccessed on 10 June 2013MARK MALLINGER, PHD and GERRY ROSSY, (2007, playscript 10 issue 2) http//gbr.pepperdine.edu/2010/08/the-trader-joes-experience/ Accessed on 10 June 2013http//www.nus.edu.sg/uci/about/OrgStructure.htm The NUS organization structure http//www.buzzle.com/articles/impact-of-technology-on-education.html The impact of Technology on education http//www.forbes.com/sites/groupthink/2012/12/11/5-ways-technology-will-impact-higher-ed-in-2013/ The impact of Technology on education